Friendly, knowledgeable patient support 24 hours a day, seven days a week. Send us a message, drop us an email, or pick a callback time and a licensed clinician's office will get back to you fast.
contact@californiamedicalmarijuanacard.org
We respond to every email within a few hours, often sooner. For privacy reasons, please do not include personal medical details in your first message.
24 hours a day, 7 days a week, including holidays.
Live telehealth visits are scheduled throughout California business hours and many evening slots are available on request.
We are licensed to serve every California resident, in every county. Whether you're in San Diego, the Bay Area, the Central Valley, the Inland Empire, or anywhere in between, our doctors can see you the same day by secure video.
For an in-person visit, we can refer you to a licensed physician partner in your county. Email us and we'll match you with the closest available clinic.
Most email inquiries get a personal response within a few hours, including evenings and weekends. Urgent questions about an active application are typically answered within an hour during business hours.
Yes. Once you email us, our patient coordinator can call you back at a time you choose. We prefer scheduled callbacks because they let us pull your file in advance and answer accurately on the first call.
For your privacy, please do not include sensitive medical details in your first message. Once we open a secure patient file for you, we'll send a HIPAA-compliant intake form for any clinical information.
The contact form uses standard email transport and is appropriate for general inquiries. Anything involving your medical history or identifying health information should be exchanged through our HIPAA-compliant telehealth portal, which we'll set up for you after the first contact.
Email us with your full name and the email address used to book. Our coordinator will reschedule at no charge. Cancellations made before the visit starts are eligible for a full refund.
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